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How b678 Handles Your Personal Information

Your account data and payment details — including transactions through bKash, Nagad, and Rocket — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account DataPayment PrivacyCookie ControlsData RequestsRetention Policy
b678 How b678 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from your account dashboard to raise a data request or ask about how your information is stored. Our team handles privacy queries directly.
Email Support Send your data access or correction request to our support email. Include your registered account details so we can locate your records and respond promptly.
Account Settings Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support at all.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account Security Your account is protected with OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — those stay inside your wallet app and never pass through our servers.
Cookie Use We use session cookies to keep you logged in across pages and analytics cookies to see which parts of the platform you use most. You can adjust cookie preferences from the banner on first visit.
Data Retention Account records are kept for as long as your account is active and for a period after closure as required by applicable law. Payment transaction logs are retained to support dispute resolution.
Your Rights You can request access to your personal data, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to keep it. Contact support to start any of these requests.

Common Questions About Your Privacy

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account and verify activity.

Payment data is shared only with the wallet service you use — bKash, Nagad, or Rocket — and only to the extent needed to process your deposit or withdrawal. We do not sell this data.

Contact our support team via live chat or email with your registered account details. We will locate your records and send you a copy within a reasonable timeframe under applicable law.

Yes. Where no legal obligation requires us to retain your records, we will action a deletion request. Some transaction logs may need to be kept for regulatory or dispute-resolution purposes.

We use session cookies for login continuity and analytics cookies to improve the platform. You can manage your cookie preferences through the banner shown on your first visit to the site.

The same data principles apply wherever you access the platform, but eligibility and legal obligations depend on your local law and eligible region. Check whether access is permitted where you are.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.