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How We Run This Site and Your Account

Access to b678 and use of our services — including deposits through bKash, Nagad, and Rocket — is subject to the terms set out here. Availability depends on your local law and the eligible regions we serve.

Account TermsPayment ConditionsEligibility by RegionPrivacy & DataDispute Process
b678 How We Run This Site and Your Account
LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about your rights under these terms, a payment dispute, or a request to close or review your account, our support team handles these directly. Bring your registered mobile number and the relevant transaction reference when you get in touch.

Live Chat Open the chat window from any page on b678. Available for account and payment queries including bKash and Nagad transaction disputes.
Email Support Send your legal or account query to our support address. Include your account ID and a brief description so we can route it to the right team quickly.
Help Centre Our help pages cover account closure, data requests, and payment term questions. Check there first — many answers are already written out in plain language.
HOW WE HANDLE YOUR DATA

Data, Security and Your Account Rights

We collect only what we need to run your account and process payments. Your data is not sold to third parties. You can request a copy of what we hold or ask us to delete your account data by contacting support with your registered details.

Account Security

Your account is protected with OTP verification on login. If you notice unusual access, contact support immediately and we will lock the account while we investigate.

Payment Data

Transaction records for bKash, Nagad, and Rocket payments are retained as required for financial compliance. Your wallet PIN is never stored or visible to us.

Cookie Use

We use cookies to keep your session active across pages and to remember your device. You can manage cookie preferences through your browser settings at any time.

Data Requests

To access, correct, or remove your personal data, submit a request through live chat or email. We aim to respond within a reasonable timeframe under applicable rules.

Common Questions About Our Terms

These are the questions we hear most often about how our legal terms work in practice.

You can open an account if you are of legal age in your region and accessing the site from an eligible area. We do not accept accounts where local law prohibits this service.

Accounts found to be operating outside eligible regions may be suspended. Any balance held will be reviewed under our terms before a decision on return of funds is made.

Contact support via live chat with your wallet transaction ID and the amount in question. We cross-reference our payment records and respond with a resolution or next step.

Yes. Send a data access request through email or live chat with your account ID. We will compile what we hold on your account and share it through a secure channel.

Submit a closure request to support. We will confirm your identity via OTP, process the request, and confirm when the account and associated data have been removed.

We update terms when needed and post the revised version on this page. Continuing to use your account after an update means you accept the new terms as written.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.